For pet owners
Know who's caring for your pet, and what happened
Choose a carer who has passed identity and police checks, see what you'll pay before you pay it, and read the visit log afterwards.
Booking
Search near you
Search by suburb or postcode and service. Each carer sets their own prices, services and the area they travel to.
The full price first
You see the carer's price and the PYP service fee (10% of the booking) before you pay. You're charged when the carer confirms the booking.
Clear cancellation
The refund for cancelling is shown when you book and fixed for that booking. If the carer cancels, you get a full refund, our fee included.
During the visit
Visit log
Check-in and check-out times, photos and notes from the carer, as they happen.
Care plan
Feeding, routines and quirks, written once and shared with the carer for each booking.
Home access, kept tight
Key and alarm details are released to the carer shortly before the booking, closed after it, and every view is recorded.
Messages
Talk to your carer in the booking's own conversation.
Live walk map
Coming with the PYP app.
Reviews
Both sides review after the booking. Reviews publish once both are in, or when the time to write one runs out, so neither side writes in reply to the other.
Your pet's record
Medications and reminders
Schedules, doses due and who gave each dose and when, so nobody doubles a dose.
Vaccinations and routine care
Due dates for vaccinations, flea and worming treatments, grooming and more, with reminders.
Emergency plan and vet
Your vet, emergency contacts and what to do, ready for the carer when it matters.
Lost pet tag
A QR tag for the collar: a finder sees only what you choose to show, and can let you know they've found your pet.